Shipping Policy

1. Delivery Locations

We ship nationwide across Saudi Arabia.

2. Delivery Time

  • Standard delivery time: 3–8 business days

  • Remote areas may take longer

  • Delays may occur due to weather, courier issues, or seasonal demand

3. Shipping Fees

  • Free shipping on all orders (if this matches your typical store setup—if not, I can revise).

  • If a customer returns a product without valid reason, return delivery charges must be paid by the customer.

4. Order Confirmation

Once your order is placed:

  • You receive a confirmation email/SMS

  • Our team begins processing your order within 24 hours

5. Incorrect Address

If the customer enters an incorrect address and the order is returned:

  • The customer must pay reshipping fees.

6. Tracking Your Order

You may track your order through our Order Tracking Page using your order number and phone number.

7. Contact

📧 Email: maxovel302@gmail.com