Privacy Policy
Privacy Policy for Maxovel
At Maxovel, we value and respect your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information in compliance with the privacy laws and regulations of Pakistan. We are committed to maintaining the confidentiality and security of your personal data.
1. Information We Collect
We may collect the following types of personal information when you interact with our website or make purchases:
- Personal Identifiers: Your name, email address, phone number, and delivery address.
- Payment Information: Credit card details or other payment-related information.
- Account Information: Details about your purchases, order history, and account preferences.
- Technical Information: IP address, browser type, and cookies related to your visit to our website.
- Customer Support Information: Any information you provide when contacting our customer service for inquiries, complaints, or returns.
2. How We Use Your Information
The information we collect from you may be used in the following ways:
- To process and fulfill your orders and transactions.
- To improve our customer service and respond to your inquiries.
- To send you promotional content, newsletters, and updates (only with your consent).
- To personalize your shopping experience and provide product recommendations.
- To enhance our website functionality and ensure a smooth shopping experience.
- To comply with legal obligations and respond to government requests when necessary.
3. Protection of Your Information
We take the security of your personal information seriously. We use appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. We use encryption and secure payment gateways to protect your payment details.
4. Sharing of Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted service providers, such as:
- Payment processors, to facilitate transaction processing.
- Shipping and delivery partners, to fulfill your orders.
- Marketing partners (with your consent) to send relevant promotions.
We ensure that these partners maintain strict confidentiality and comply with data protection standards.
5. Cookies and Tracking Technologies
Our website uses cookies and other tracking technologies to enhance user experience, analyze website traffic, and personalize your experience. You can manage your cookie preferences through your browser settings. Disabling cookies may affect the functionality of our website.
6. Your Rights
Under Pakistani data protection laws, you have the right to:
- Access the personal information we hold about you.
- Request correction or deletion of your personal information.
- Object to or restrict the processing of your personal information.
- Withdraw consent for receiving promotional communications at any time.
To exercise these rights, please contact us through our customer support channels.
7. Data Retention
We retain your personal information only as long as necessary for the purposes outlined in this Privacy Policy or as required by law. Once the information is no longer required, it will be securely deleted or anonymized.
8. Children’s Privacy
Our services are intended for individuals over the age of 18. We do not knowingly collect personal information from children under 18. If we become aware of any such collection, we will take immediate steps to delete the information.
9. Changes to This Privacy Policy
Maxovel reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we are protecting your data.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy or the handling of your personal data, please contact us at:
Email: info.maxovel@gmail.com
This Privacy Policy was last updated on January 1, 2025.